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LECO Return Material Authorization Policy

A Return Material Authorization (RMA) must be issued whenever an item is being returned, regardless of whether the item is being returned for credit, repair, or warranty replacement.

アメリカ合衆国内での返品については、LECO（電話番号：+）までお問い合わせください。1-800-292-6141. For Returns outside of the United States, please お近くのLECO事務所までお問い合わせください。.

Please have the following information available:

  • Company Address (City, State, Zip)
  • 会社連絡先担当者名
  • 会社連絡先電話番号
  • 会社連絡先メールアドレス
  • Original LECO Order Number
  • Original Customer Purchase Order Number
  • Customer Account Number
  • LECO Part Number of each item being returned
  • Quantity of each item being returned
  • Reason for Return

In addition, please note the following information:

  • All items must be properly packaged
  • The RMA number must be prominently displayed on the outside of the shipping container or on the shipping label
  • Any item returned to LECO without an RMA number will be returned to the customer at the customer’s expense
  • All items must be returned FOB destination
  • Items must be received at LECO within 30 days of the date the RMA was issued
  • Credit value will be determined after the part is returned to LECO USA and inspected
  • Consumable products and spare parts over 6 months old will not be accepted for credit
  • Obsolete product, as determined by LECO, will not be accepted
  • LECO reserves the right to impose a restocking charge for all returned items. Restocking charges are determined by, but not limited to, the following factors:
    • Reason for return
    • Condition of returned item
    • Whether the item can be returned to stock as new or must be considered used
    • Shipping and handling charges incurred
    • Retesting requirements
    • Repackaging requirements
    • Shelf life of the product